HOW TO FIND US

  Here, we will outline the step-by-step process of locating us at the airport:

  • Upon your arrival at the airport, head to the terminal corresponding to your flight; some flights land at terminal 3, others at terminal 4, and some at terminal 2.
  • Once you reach Cancun International Airport, your first stop will be customs. After clearing customs, proceed to retrieve your luggage. This typically takes around 40 minutes. If you encounter delays exceeding 40 minutes, please contact us to prevent a NoShow.
  • Expect to spend up to 40 minutes within the terminal where you arrived. If you are wondering where to find us upon exiting the terminal, we'll be there waiting for you.

     

TERMINAL 2 INTER

Here is a concise guide on utilizing the Beto Go Travel Shuttle service to reach your resort:

  • After landing, verify your arrival terminal as Terminal 2.
  • Upon disembarking, you will enter a spacious circular glass arrival area. Follow the signs leading to the immigration zone.
  • Use the escalator to descend and queue for immigration clearance.
  • Proceed directly to the baggage claim area. Identify your luggage carousel by referencing the screens displaying flight numbers and airlines.
  • Adjacent to the baggage carousels is the customs area. Await your turn for customs inspection before continuing.
  • Pass through an automatic glass door and proceed straight, bypassing car rental services, taxi counters, and time share agents.
  • Exit through another glass door and locate two prominent palm trees. The Beto Go Travel team will be stationed in this vicinity to provide assistance.

TERMINAL 3

This serves as a concise guide for utilizing the Beto Go Travel Shuttle to reach your designated resort:

  • Upon arrival, verify that you are at Terminal 3 before proceeding further.
  • Follow the signage directing you to the immigration area after disembarking the aircraft and descending the stairs.
  • Join the queue for immigration clearance and proceed to the luggage retrieval zone.
  • Identify your flight number and airline displayed on the overhead screens above each luggage carousel to retrieve your belongings.
  • Progress to the customs area, undergo inspection, and depart through the glass exit door.
  • Disregard car rental services, taxi counters, and time share agents as you advance towards the adjacent glass door.
  • Continue straight ahead, passing by AIR MARGARITAVILLE, until you encounter the awaiting Beto Go Travel team.

TERMINAL 4

Here is a concise guide for utilizing the Beto Go Travel Shuttle service to reach your resort:

  • Upon arrival at the airport, ensure you are at terminal 4.
  • Follow the signage directing you to the immigration area upon disembarking from the aircraft.
  • Join the queue for immigration clearance with the officers.
  • Proceed to the arrivals luggage section and refer to the screens to identify your flight number and airline for luggage collection.
  • Navigate to the customs area for inspection before continuing your journey.
  • Pass through an automatic crystal door, turn right, and proceed straight.
  • Disregard the car rental, taxi desks, and time share agents, and make your way to the final glass door marked "TOUR OPERATOR & HOTEL SHUTTLE."
  • Head towards the vicinity near the restrooms and locate the COLUMN WITH THE LETTER C, where the Beto Go Travel team will be stationed.

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